Friday, September 09, 2011

The Healthcare Staffing Report Headline News (09.05.11 - 09.09.11)

Hcsr-logo-50 This weeks headline news stories from The Healthcare Staffing Report.


Here is a list of this weeks top Headline News:

Monday: Labor Day (No Headline)

Tuesday: August Hospital Employment Offers Hope for Job Market

Wednesday: High Quality Hospitals Have High Quality Staffing Practices

Thursday: Tips for Getting the Most Out of Your Health IT Team

Friday: Stanford Hospital Has Major Breach of Patient Data

 

This Weeks Top 5 most popular categories (based on number of articles read):

  1. Top Industry News
  2. Social Media Marketing
  3. Hospitals & Health Systems
  4. Staffing Agencies
  5. Tech

Please follow The Healthcare Staffing Report on Twitter.  

 

 

 

 

Sep 9, 2011 10:44:19 AM | Healthcare Staffing Report

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The Healthcare Staffing Report Headline News (08.29.11 - 09.02.11) This weeks headline news stories from The Healthcare Staffing Report. Here is a list of this weeks top Headline News: Monday: Staffing Agencies Placing More Physicians Tuesday: Healthcare Bubble? Wednesday: Cutting Nurse Staffing Won't Solve Hospital Budget Problems Thursday: Hospitals Feeling Effects of Down Economy Friday: Overtime, Mentors Help Retain Nurses This Weeks Top 5 most popular categories (based on number of articles read): Social Media Marketing Hospitals & Health Systems Top Industry News Staffing Agencies Tech Please follow The Healthcare Staffing Report on Twitter.
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Customer Satisfaction and Feedback Surveys Just Got Easier How do you measure customer happiness and engagement? Are you still sending out lengthy surveys hoping for a response? What about motivating your customer facing sales, staffing, support and recruiting teams? Hoping they're just happy with their day to day? Well now there's a better way! We're pleased to announce Hively. Hively is the simplest way to gather customer feedback and measure customer satisfaction, while motivating your team members to improve the service they provide. Hively better connects businesses with their customers by helping them gather ongoing, real time customer feedback in a fun and engaging way. "Most companies send customer surveys out to gather feedback. But surveys have a low engagement rate because they're time consuming to create and to complete," said Jason Lander, Founder and CEO of Staffing Robot. "In addition, survey data is difficult to act upon because it's aggregated, not real time and rarely (if ever) makes it's way to the people who need it most - the employees interacting with your customers." With Hively, your team members invite customers to give feedback by constantly asking them to rate the service they just received. These feedback requests are sent in every email or after every phone call, sales meeting, webinar, or training your customers receive. Team members get points for the feedback they receive and are ranked amongst their team based on their customer happiness score. Check out the Hively feature tour here. By capturing real time customer feedback, Hively helps businesses respond to their customers...

Jason Lander

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